In a twist as smooth as a scored printed piece, Case Paper proudly welcomes Cathy Penner as the latest addition to the team. Cathy officially stepped into the role of Director of Inside Sales in January, armed with an unparalleled “gift for gab” and a mission to make customers’ dreams come true.
A seasoned professional, Cathy brings 25 years of experience from a converting operation. From Operations Manager to Customer Service Maestro, Cathy has a knack for smoothing out wrinkles in the customer experience. With Cathy at the helm, Case Paper is set to write a success story that’s tear-resistant and guaranteed not to fold under pressure.
Ask her about her past successes, and you’ll hear tales of seamlessly transitioning her team from an onsite work environment to a remote platform, akin to origami in action.
Not only is she seamless, but she is also selfless! Cathy volunteers as a certified CASA, Court Appointed Special Advocate, ensuring that foster children’s voices are heard.
When she’s not busy creating success stories, Cathy reveals her adventurous side. Summer sees her cruising on pontoons and heading “up north” to her family-owned property in White Cloud, Michigan. Come winter, she’s cutting the slopes like scissors through paper.
As she steps into her role, Cathy has set her sights on integrating into Case Paper’s culture seamlessly, much like a perfectly aligned skid of paper. She aims to enhance customer relationships, cultivate team knowledge, and ‘ream’ in success, one fold at a time.
Case Paper is overjoyed to welcome Cathy Penner – who is ready to “roll” her way into the hearts of customers and colleagues alike.